When you enter your room the door you enter through will be closed behind you and your game timer will start. All lockable entry doors to the games will also be emergency exit doors and in the unlikely event of an emergency then you should use this door to exit your game room. Of course, you are free to leave the game at any time.

All of our games are 60 minutes but you should arrive at least 15 minutes before your game for your safety briefing and lock demo. Each game has a short intro video which will give you a back story and maybe even some clues to help you complete the game so please watch carefully. After your game your games master will invite you back into the game room for your team photo which will then be posted on to our social media pages for you to tag yourself in. PLEASE DO NOT BE LATE, we are unable to accommodate late arrivals as this may have a knock on effect to any bookings that follow yours.

Of course! Our games have staggered start times so please ensure that you have left yourself at least 15 minutes after the end of your first game and before your next. If there appears to be no available time slot for the second game please drop us a message and we will try to arrange something for you. Remember, although our games are for a maximum of six people we have four rooms so large groups could play different rooms at the same time and see who completes the room first. You could even swap after and play the room which the other team played to see if you can beat their time! Any questions please message us and we will be glad to help

All of our bookings are private and for your team only. But you will not be completely alone as your games master will be watching you and helping you along the way if you get stuck. At present we have no live actors in any of our games but this could change in the future!

Some of the padlocks are quite small so if you usually wear glasses please remember to bring them with you! You may like to bring a drink with you but unfortunately, you cannot take your drink in to your game with you because any spillages could damage the props and electronics used to control your game. We ask that you please limit your personal possessions. We do have lockers available for you to use free of charge. You are welcome to store your valuables and you may take the key into the game with you. Finally, please refrain from leaving valuables in your vehicle. Any valuables left in vehicles or in lockers are done so at your own risk.

Escape rooms are fun for all ages but some games may be more suitable than others so we recommend checking the information on each game or contacting us before you book. At least one paying player has to be 18 or over. Some of our games may not be suitable for children so please contact us before you book if you are unsure. Unsupervised groups of under 18s will not be permitted to play and they will not be offered a refund or a reschedule.

All our rooms require you to be standing for all or most of the game so we would recommend some comfortable footwear. Many of our rooms include small spaces which you may be required to crawl into or crawl through. These spaces may have limited headroom and some of our rooms may have uneven floors so please take extra care in these areas. Some of our games contain an element of climbing, all contain crawl spaces and one of our games has high steps and one has a very uneven floor. If you have any questions please contact us before you book.

We are open Thursdays, Fridays, Saturdays, Sundays and Mondays bit we may be able to accommodate bookings during our closed days too by prior arrangement. You can book your game online up to two hours before the start time and we may be able to accommodate same day bookings but this is not guaranteed so please contact us to enquire.

Our escape experience is a great activity for friends, family and work colleagues including corporate team building or just an excuse to get out! Unfortunately our venue is not wheelchair accessible due to limited accessibility to our facilities and our emergency exit requires descending steps. This is however something we wish to revisit in the future.

Some of our games have elements of surprise and may make you jump. If this may cause you difficulties please speak to your games master before the game.

Due to the layout and position of the rooms unfortunately our venue is not wheelchair accessible. The entrance to the building has a step and the facilities and emergency exit may be inaccessible. If you have any questions about suitability of our games for you please contact us and we will be happy to help if we can